Phone interpretation is a three-way phone conversation with a human interpreter. The interpreter facilitates meaning-for-meaning communication between a limited-English proficient person and your English-speaking staff.
Voiance’s interpretation service is available wherever there is a telephone connection. Dial Voiance’s toll-free access number, enter account information, and follow the voice prompts to request a language.
With the Voiance interpretation app, you can connect to interpreters through your tablet or smartphone! Users must have a Voiance account to log in.
Our interpreters not only speak the language of your customers, but also the language of your industry. Our 120-hour interpreter training program familiarizes phone interpreters with terminology and situations specific to your industry.
4 of the top 5 US health plan providers use Voiance’s language services.
Voiance prioritizes emergency calls with fast connection times.
Voiance serves government agencies in 4 of the 5 top metro areas.
The Federal Department of Education contracts with Voiance for phone interpretation.
Some of the highest-ranked Fortune 500 companies receive service from Voiance.
Employee interpreters receive insurance interpretation training in their 120-hours of instruction.
Two of the largest telecom companies in the US receive service from Voiance.
4 of the 5 largest US banks rely on service from Voiance.
Voiance is ISO 9001:2008 certified. We maintain this rigorous standard to provide consistent results and generate continuous improvement for our language services.
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