How Interpretation Should Be
WHAT CAN LARGE-SCALE INTERPRETER CONTACT CENTERS DO FOR YOUR MULTILINGUAL SUPPORT PROGRAM?
Sign up online to get started with your unified phone and video interpretation service today.
Click here to see plan and pricing options.
PLAN & PRICING
PHONE AND VIDEO INTERPRETATION: HOW IT WORKS
Phone interpretation is a three-way phone conversation with a human interpreter. The interpreter facilitates meaning-for-meaning communication between a limited-English proficient person and your English-speaking staff.
Video interpretation adds a visual component to the communication process, enabling face-to-face interaction with interpreters.
VOIANCE’S UNIFIED PHONE AND VIDEO INTERPRETATION IS AVAILABLE IN HUNDREDS OF LANGUAGES, AND WE OPERATE 24/7.
Any Phone
Voiance’s interpretation service is available wherever there is a telephone connection. Dial Voiance’s toll-free access number, enter account information, and follow the voice prompts to request a language for interpretation.
Interpreter App
With the Voiance interpretation app, you can connect to interpreters through your tablet or smartphone! Users must have a Voiance account to log in.
INDUSTRIES
Our interpreters not only speak the language of your customers, but also the language of your industry. Our 120-hour interpreter training program familiarizes phone interpreters with terminology and situations specific to your industry.
-
HEALTH INSURANCE
4 of the top 5 US health plan providers use Voiance’s language services.
-
9-1-1 & EMERGENCY
Voiance prioritizes emergency calls with fast connection times.
-
GOVERNMENT
Voiance serves government agencies in 4 of the 5 top metro areas.
-
EDUCATION
The Federal Department of Education contracts with Voiance for phone interpretation.
-
UTILITIES
Some of the highest-ranked Fortune 500 companies receive service from Voiance.
-
INSURANCE
Employee interpreters receive insurance interpretation training in their 120-hours of instruction.
-
TELECOMMUNICATIONS
Two of the largest telecom companies in the US receive service from Voiance.
-
FINANCIAL SERVICES
4 of the 5 largest US banks rely on service from Voiance.
ISO 9001:2015 CERTIFICATION
Voiance is ISO 9001:2015 certified. We maintain this rigorous standard to provide consistent results and generate continuous improvement for our language services.
