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Voiance is a division of CyraCom, the leading provider of language interpreting services. Whether in-person or via phone, mobile app, or written text, Voiance bridges communication gaps for organizations that need rapid access to language assistance. The Company supports hundreds of languages and operates 24/7, impacting the lives of millions in the United States. In business since 1995, the Company services thousands of clients throughout the US, including many Fortune 500 companies.

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The Company’s employee interpreters work in the most extensive network of large-scale interpreter contact centers: all PCI-compliant and located in the continental US. Most other providers primarily use at-home or offshore interpreters. Our employee interpreters receive 120 hours of initial, in-person training in the centers- three times longer than is typical in the industry. Upon completion of training, including written and practical examination, our interpreters receive certification. The Company’s dedicated onboarding staff ensure a seamless transition to Voiance from other language service companies: managing training, IT, and other requirements for hundreds of new clients annually.

We also have offices in the UK. Learn more about CyraCom’s UK operations at www.cyracom.co.uk.

CyraCom International Inc logo

Parent company; holder of GSA schedule for work in US federal and international markets.

Interested in a career? Visit our careers site.

CyraCom logo

CyraCom’s healthcare-focused division. CyraCom holds exclusive endorsements from the American Hospital Association and the American Dental Association for its interpretation and translation solutions.

CyraCom and Voiance also provide translation and localization services.

Voiance logo

CyraCom’s business and government division. Voiance focuses customer contact centers, as well as state and local governments requiring language services. Major vertical markets include 9-1-1, insurance, banks, and utilities.

WITH VOIANCE, CATER TO YOUR MULTI-CULTURAL COMMUNITY BY SPEAKING THEIR LANGUAGE

Voiance offers 24/7 phone interpretation in hundreds of languages, as well as translation and localization in over 100 languages, and video interpretation.

CLIENTS

Since 1995, our clients have relied on our organization to overcome language barriers and create lasting relationships with their Limited English Proficient communities. Many of our clients are Fortune 500 companies and leaders in their industry. We serve clients in over 100 sectors including some of the largest municipal governments, health plans, insurers, and banks in the US.

VOIANCE AT A GLANCE

Do you know where your calls are going? We do. Our employee interpreters work in the most extensive network of large-scale interpreter contact centers: all PCI-compliant and located in the continental US. Most other providers primarily use at-home or offshore interpreters. Contact centers enable controlled environments for voice quality, avoiding issues like barking dogs or interpreters on mobile phones. The centers also support privacy and confidentiality through strict policies that are based on client audits and ISO 9001:2008 standards.

  • Inc. 5000 named Voiance’s parent company, CyraCom International, Inc. to their list of fastest-growing companies in the United States for the sixth year in a row and eighth time overall. Since 2007, our organization has created over 1,000 jobs in the US.

  • Voiance’s operations are ISO 9001:2008 certified. We maintain this rigorous standard to provide consistent results and generate continuous improvement for our language services.