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Voiance Language Services educated leaders in disaster and emergency response agencies at the local, state, and federal levels during the conference from January 8th-10th.

Voiance Language Services recently exhibited and spoke at the 2013 International Disaster Conference & Expo (IDCE). The Phone Interpretation provider educated leaders in disaster and emergency response agencies at the local, state, and federal levels during the conference from January 8th-10th.

The IDCE’s mission is to unite public and private sector professionals from around the world for discussions regarding policy, lessons learned, best practices, and forward thinking – resulting in the mitigation of loss of life and property when catastrophic events occur.

Understanding the role language barriers play in disasters can save lives. An agency’s ability to respond to Limited English Proficient and Deaf & Hard of Hearing community members can drastically improve with the correct procedures. An expert from Voiance’s parent company, CyraCom International, spoke on January 9th at IDCE. Topics shared included how to assist the Deaf & Hard of Hearing during emergencies, as well as the legal ramifications of inadequate American Sign Language support.

About Voiance

Voiance Language Services provides Phone Interpretation services in 200 languages to companies operating customer contact centers. Voiance facilitates communication between you and your customer, resulting in higher customer satisfaction and retention. Voiance has been in business since 1995 through its parent company CyraCom International, Inc., the second largest provider of Phone Interpretation services in the United States.

For more information regarding how Voiance’s suite of telephone and video interpretation and language translation services can help your business, please visit http://www.voiance.com/wp-admin/wp-admin or call 1-866-742-9080.