Voiance Launches New Video Remote Interpretation Service
Voiance Language Services, LLC released its new on-demand Video Remote Interpretation (VRI) service for spoken languages and American Sign Languages (ASL). VRI helps overcome language barriers quickly and affordably by bringing a trained interpreter into a room without the need for travel time.
The VRI solution, designed with state education departments and public schools in mind, comes after the US Department of Education named Voiance its telephonic interpretation provider earlier in 2012. Using VRI, complex and critical information can more effectively be communicated at events such as Individualized Education Program (IEP) meetings, ensuring that parents understand the goals of the program; and that educators, parents and students can work more effectively as a team.
“Public schools and education departments are very active in providing equal access to Deaf and Hard of Hearing and Limited English Proficient individuals,” said Jeremy Woan, Chairman and CEO of Voiance’s parent company, CyraCom International, Inc. “Video Remote Interpretation effectively combines technology with interpretation to provide an efficient and cost-effective service.”
VRI users have access to spoken language and certified (RID) ASL interpreters on a 24/7 basis. All interpretation connections take place through a secured, encrypted connection in Voiance’s Online Account Management portal, where clients can request a video interpretation session or create reports detailing their provision of interpretation for compliance purposes.
Voiance, an established Phone Interpretation provider operating onshore interpreter contact centers, trains its current interpreter employees for video interpretation in house, maintaining quality standards and maximizing efficiency.
Voiance Language Services, a subsidiary of CyraCom International, provides 24/7 Over-the-Phone interpretation in over 200 languages and multimedia translation services. With ISO 9001:2008 certified processes, onshore contact centers, and advanced telecommunications infrastructure, Voiance delivers effective service to clients in business and government.
CyraCom International is the 2nd largest provider of OPI in the world, according to industry reports, and was named to the Inc. 5000 list of fastest growing private companies in the US in each year from 2009-2012. In business since 1995, and based in Tucson, Arizona, CyraCom International provides language services to over 2,500 clients. Visit http://www.voiance.com/wp-admin/wp-admin for more.